Handover gaps between shifts
Morning and evening teams pass notes by memory and paper, and the details that matter fall through.
For ryokans and small inns
Hospitality stays personal. The paperwork doesn't have to.
StayHelm puts the guest registry, shift handovers, room readiness, and money in one shared cloud view.
Where small inns lose time.
Registry, billing, and cash scattered
The guest registry, invoices, and the cash drawer each live in their own notebook or spreadsheet.
Room readiness by phone call
Whether a room is cleaned and ready is confirmed by calling housekeeping, one room at a time.
How StayHelm handles it.
Handover briefs and shifts
Cleaning tasks, staff schedules, and handover notes are organized as daily repeatable work, visible to every shift.
Guest registry and reservation ledger
Guest records, stay history, and the reservation lifecycle stay connected, with CSV export when you need it.
Room status in real time
Cleaned, in-progress, and occupied states are visible on one board — no phone calls needed.
Cash ledger and tax reports
Payments, the cash ledger, and tax summaries are recorded against each booking and exported for month-end.
Common questions from inn operators.
We take bookings by phone and from OTAs. Both work?
Yes. Direct bookings are entered in seconds, and OTA/iCal connections flow into the same reservation ledger.
Can we move off the paper guest registry?
Guest records are kept in the cloud with tags and export, and pre-check-in lets guests fill in details before arrival.
Can staff see only what they need?
Role-based permissions separate what front desk, housekeeping, and management can see, touch, and approve.
Start by telling us how you run things today.
In a demo we walk through bookings, cleaning, and billing on the real console.