Today Fixing OTA rates and inventory site by site, late at night.
With StayHelm Adjust rates and inventory in one view, with channel health always visible.
AI operations support for lodging teams
AI prepares the work. Your team stays in control.
Bookings, rooms, cleaning, finance, and channel health live in one operating surface. AI drafts the work, shows the evidence, and waits for your team to approve important actions.
- 8
- workflow areas
- 3
- Japanese · Chinese · English
- 24/7
- shared cloud view
AI work, human approval Prepare the work, review the evidence, approve the action.
A familiar day on site
That “nothing quite connects” feeling is a systems problem.
Today Cleaning runs on a morning group chat; misses go unnoticed.
With StayHelm Reservations generate cleaning tasks automatically, with progress in plain sight.
Today Handover notes never catch up; missed invoices surface at month-end.
With StayHelm Billing, payments, and the cash ledger stay attached to each booking.
AI Agent capability
From request to execution, with evidence, approval, and audit records.
StayHelm Agent is built around hotel-specific tools, policy cards, evidence retrieval, approvals, and audit records. Staff can delegate operational steps while keeping final judgment and control.
StayHelm Agent
Manager request
"Create a direct booking quote for next weekend, check room availability, include deposit rules, and prepare it for approval."
Agent output
Draft reservation, price quote, evidence bundle, risk notes, and executable action plan ready for approval.
Evidence
Risk notes
Approve
Create and update bookings
Checks availability, rates, guest details, and deposit rules, then prepares an approval-ready reservation draft.
Build explainable quotes
Reads daily rates, rate plans, and stay conditions to produce a quote with calculation evidence.
Draft guest communication
Creates check-in guidance, follow-up questions, cancellation explanations, and billing notes aligned to property policy.
Coordinate cleaning and room status
Compares reservations, room status, cleaning tasks, and staff schedules to propose field-ready instructions.
Review billing and payments
Checks reservation details, payment status, cash ledger, and tax records to identify unfinished work.
Stop risky actions
Checks permissions, approval rules, evidence, and compensation steps before asking a human to approve execution.
Designed around approval
From draft to audit, one clear line.
AI drafts the work, attaches evidence, waits for human approval, and records the result after execution.
●Here
Approval progress
01PrepareThe agent creates the quote or task draft.
02Attach proofRoom status, policy, and risk notes stay attached.
03ApproveA manager confirms before anything executes.
04RecordThe action, approver, and result remain searchable.
●AI draft
Refund · Room 402 ¥8,400
Created by AI, approved by a manager, executed with an audit ID.
Draft created
Manager approved
Audit ID sealed
One connected surface
Every operational signal flows through one helm.
StayHelm
Bookings
Cleaning
Rooms
Channels
Finance
AI Agent
Service concept
StayHelm is the control layer for lean lodging operations.
It is not a heavy enterprise PMS. It focuses on execution, accountability, and daily visibility for operators that need disciplined work without unnecessary weight.
Front desk continuity
Reservation status, guest records, billing context, and check-in flows remain connected across shifts.
Operations discipline
Cleaning tasks, staff schedules, supplies, room status, and handover notes are organized for repeated daily work.
AI with approval trails
AI-assisted drafts and actions are designed around policies, approvals, audit records, and reversible execution.
Product modules
A complete service surface, not a single-purpose tool.
It covers the operational domains needed to run a lodging property end to end.
Reservation management
Reservation lifecycle, logs, calendar views, and billing links.
AI assistant
Natural-language drafts, approvals, execution, and audit records.
Assign tomorrow's cleaning6 cleaning tasks drafted → awaiting approval
Room and inventory
Room status, calendars, inventory reports, and room-level settings.
Cleaning and scheduling
Cleaning tasks, staff portal, scheduling, and shift briefing.
Rates and channels
Rate plans, daily rates, iCal, and channel connection health.
Guest management
Guest records, tags, exports, and public pre-check-in.
+12
Finance and billing
Cash ledger, payment methods, shifts, billing wizard, and reconciliation.
128k
Tax and reporting
Tax management, KPI, portfolio analytics, and CSV/Excel/PDF exports.
72%
Start by telling us how you run things today.
In a demo we walk through bookings, cleaning, and billing on the real console.
Daily workflow
From booking signal to completed shift.
StayHelm treats rate and inventory changes, reservation updates, room assignment, cleaning readiness, billing, reconciliation, and audit as a chain of accountable events.
Capture demand
Direct, channel, and iCal reservations enter one operating surface.
🛎️
Channel health and operational exceptions stay visible to the team.
Built for confident daily use
Know who did what, why it happened, and whether it was approved.
StayHelm helps lodging teams share daily work in the cloud, control what each role can see or change, and keep a clear record of important actions. Even when the AI Agent prepares work, managers can review and approve key steps before execution.
Front desk, cleaning staff, managers, and headquarters can work from the same up-to-date information.
Teams can separate who can view guest data, update bookings, approve actions, or export reports.
Booking changes, billing work, and AI-prepared actions can wait for human review before execution.
Every important change can be checked later, including who handled which booking, guest, or room.
Guest information and inquiries are handled by purpose and kept available only to the right staff.
Sales, tax, cleaning, and booking data can be exported for monthly reviews and internal checks.
Pricing
Simple monthly pricing, tiered by room count.
Every plan includes the full feature set and the AI agent — the only difference is room count. Onboarding fees, if any, are stated in your quotation.
Light
Up to 10 rooms
¥19,800/mo (JPY, tax incl.)
Talk about this planStandard
11–30 rooms
¥39,800/mo (JPY, tax incl.)
Talk about this planPortfolio
31+ rooms / multi-property
Custom quote
Talk about this planAll plans include: every module (bookings, rooms, cleaning, finance, channels) / AI agent / role-based permissions & audit history / Japanese, Chinese, English
Early-access pricing. Ask about annual discounts and multi-property setups.
FAQ
Questions we hear before onboarding.
What kinds of properties is StayHelm for?
Designed for small and mid-sized hotels, ryokan-style properties, serviced apartments, and vacation-rental operators. Multi-property operations are supported.
Will the AI change bookings on its own?
No. Agent output starts as a draft, and important actions always require staff approval before execution. Who approved and executed what stays on record.
How long does onboarding take?
Service starts once the contract is concluded and account issuance and initial setup are complete. We walk you through the rollout when you contact us.
How is pricing decided?
Monthly subscription tiered by room count. Properties with 31+ rooms or multiple locations get a custom quote. Tax-inclusive prices, onboarding fees, and options are stated in each quotation.
Does it work on a phone?
Yes — latest browsers on PC and smartphone (Chrome, Edge, Safari, Firefox). Front desk, cleaning staff, and managers share the same live view in the cloud.
Which languages are supported?
The product and this site are available in Japanese, Chinese, and English.
Contact
Tell us what you want the AI Agent to handle.
Submit the form and your message will be sent directly to contact@stay-helm.com.
Operating company
Fairway Ride Co., Ltd.
Kyoto, Japan / Corporate number 1130001079251 / Lodging operations management systems
Legal notice & privacy policy