Today Late at night, opening Rakuten Travel, Jalan and Booking.com one by one to fix rates and inventory.
With StayHelm Adjust rates and inventory in one view, with channel health always visible.
A PMS with a built-in AI Agent
Beyond answers. AI that gets it done
An AI Agent is AI staff that operates your PMS for you.
Checking or entering bookings, cleaning and billing: just ask the AI. Important actions run only after you approve them.
Free · online · just a conversation is fine
StayHelmPMS with an AI Agent
PMSProperty management system
- ReservationsRead
- AvailabilityRead
- CleaningRead
- GuestsRead
- Channel managerRead
- BillingRead
- Tax & businessRead
Activity logEvery AI action is kept
From the AI to the PMS: Operate
From the PMS to the AI: Get data
AI AgentAI staff
From the AI to you: AnswerProposeReportBrief
From you to the AI: InstructAskCheckApprove
YouOwner or staff
- You → AI“Change Room 402’s breakfast to 2 people.”
- PMS → AIChecks the booking and the bill: breakfast is charged for 3.
- AI → You“Here’s the correction. Please approve it.”
- You → AIYou check it and approve.
- AI → PMSIn billing, corrects breakfast to ¥6,600 for 2 and keeps the original charge.
- AI → You“Done. The original charge is still on record.”
- You → AI“Any twin rooms free for 2 nights from Nov 20?”
- PMS → AIChecks availability and rates.
- AI → You“3 rooms are free. 2 nights come to ¥29,600.”
- PMS → AICounts today’s arrivals, stays and departures, and missing guest register entries.
- AI → You“Good morning. 18 arrivals today; 3 still need to complete the guest register.”
A familiar day on site
That “nothing quite connects” feeling is a systems problem.
Today Cleaning runs on a morning LINE group; misses go unnoticed.
With StayHelm Reservations generate cleaning tasks automatically, with progress in plain sight.
Today Handover notes never catch up; unbilled minibar charges surface at month-end.
With StayHelm Billing, payments, and the cash ledger stay attached to each booking.
The real screen
It works right in the screen you already use.
Mr. Suzuki in Room 507 says the air-con isn’t cooling. The AI drafts a repair ticket; once the manager approves, the room status and the activity log change.
AI work, human approval Prepare the work, review the evidence, approve the action.
AI Agent capability
From request to execution, with evidence, approval, and audit records.
StayHelm Agent is built around hotel-specific tools, property rules, evidence lookup, approvals, and audit records. Staff can delegate operational steps while keeping final judgment and control.
StayHelm Agent
Manager request
"Mr. Tanaka in 402 has breakfast billed for three, but there are only two of them. Draft a fix."
Agent output
Mr. Tanaka's booking is 2 adults, 2 nights. I've drafted a breakfast correction: ¥9,900 (3 × 2 nights) to ¥6,600 (2 × 2 nights). Approve it and the bill updates; the original entry stays on record.
Evidence
Risk notes
Approve
Create and update bookings
Checks availability, rates, guest details, and deposit rules, then prepares an approval-ready reservation draft.
Build explainable quotes
Reads daily rates, rate plans, and stay conditions to produce a quote with calculation evidence.
Draft guest communication
Creates check-in guidance, follow-up questions, cancellation explanations, and billing notes aligned to property policy.
Coordinate cleaning and room status
Compares reservations, room status, cleaning tasks, and staff schedules to propose field-ready instructions.
Review billing and payments
Checks reservation details, payment status, cash ledger, and tax records to identify unfinished work.
Stop risky actions
Checks permissions, approval rules, evidence, and rollback steps before asking a human to approve execution.
Designed around approval
From draft to audit, one clear line.
AI drafts the work, attaches evidence, waits for human approval, and records the result after execution.
Approval progress
01PrepareThe agent creates the quote or task draft.
02Attach proofRoom status, policy, and risk notes stay attached.
03ApproveA manager confirms before anything executes.
04RecordThe action, approver, and result remain searchable.
●AI draft
Cancellation refund · Mr. Yamamoto ¥9,000
Cancelled the day before, so 50% is refunded under the policy. Drafted by AI, approved by the manager, executed with an audit ID.
Draft created
Manager approved
Audit ID sealed
Built for confident daily use
Know who did what, why it happened, and whether it was approved.
StayHelm helps lodging teams share daily work in the cloud, control what each role can see or change, and keep a clear record of important actions. Even when the AI Agent prepares work, managers can review and approve key steps before execution.
Front desk, cleaning staff, managers, and headquarters can work from the same up-to-date information.
Teams can separate who can view guest data, update bookings, approve actions, or export reports.
Booking changes, billing work, and AI-prepared actions can wait for human review before execution.
Every important change can be checked later, including who handled which booking, guest, or room.
Guest information and inquiries are handled by purpose and kept available only to the right staff.
Sales, tax, cleaning, and booking data can be exported for monthly reviews and internal checks.
Product updates
What we ship, with the date.
Not a pitch: a record of changes we actually released, most of them from feedback on site.
- Stays in progress are no longer marked no-showDuring a stay the booking is not marked no-show automatically; the front desk gets one reminder if check-in is missing.
- Self check-in guides companions one by oneAfter the lead guest, each companion is guided through in turn.
- Passport reading is processed in JapanPassport images are read in a region inside Japan.
- Early check-out asks first and can be undoneAn early departure needs confirmation and can be undone until the planned date.
- An incomplete guest register no longer blocks check-inMissing register details collect in a list to complete later.
- Monthly shifts and daily cleaning assignmentsMonthly front-desk shifts and daily room assignments for cleaning staff.
- Set rates by room type in one goDrag across the rate calendar to change a whole room type at once.
Start by telling us how you run things today.
In a demo we walk through bookings, cleaning, and billing on the real console.
One connected surface
Every operational signal flows through one helm.
StayHelm
Bookings
Cleaning
Rooms
Channels
Finance
AI Agent
Product modules
A complete service surface, not a single-purpose tool.
It covers the operational domains needed to run a lodging property end to end.
Reservation management
Reservation lifecycle, logs, calendar views, and billing links.
AI assistant
Natural-language drafts, approvals, execution, and audit records.
Two extra bath towels for 305Housekeeping request drafted → awaiting approval
Room and inventory
Room status, calendars, inventory reports, and room-level settings.
Cleaning and scheduling
Cleaning tasks, staff portal, scheduling, and shift briefing.
Rates and channels
Rate plans, daily rates, and channel connection status.
Guest management
Guest records, tags, exports, and public pre-check-in.
+12
Finance and billing
Cash ledger, payment methods, shifts, billing wizard, and reconciliation.
128k
Tax and reporting
Tax management, KPI, portfolio analytics, and CSV/PDF exports.
72%
Daily workflow
From booking signal to completed shift.
StayHelm treats rate and inventory changes, reservation updates, room assignment, cleaning readiness, billing, reconciliation, and audit as a chain of accountable events.
Capture demand
Direct, channel, and phone reservations enter one operating surface.
🛎️
Channel health and operational exceptions stay visible to the team.
Self check-in and check-out
From registration before arrival to cleaning after departure.
Guests register on their phones before they arrive and confirm their identity at the terminal. When they check out, a cleaning task is created.
StayHelm · Sample screen
STEP 1 / 3
Checking your pre-registration
Your guest register entry and passport details were completed before arrival.
This is a demo screen. No real booking or room changes.
If anything does not match, such as an unpaid balance or an ID mismatch, a member of staff takes over.
Nearby rate check · Concept preview
Nearby rates side by side, with the AI's next move.
Compare nearby properties for the same dates, guests and room type. The AI weighs the rooms you have left and the season, then suggests a rate. Your staff decide.
Twin, 1 night · 2 adults · room only
Names and prices are made-up examples
Average of the 3 nearby: ¥27,367
A concept screen. The comparable range and data sources are still being confirmed; this is not a feature we offer today.
Service concept
StayHelm is the control layer for lean lodging operations.
It is not a heavy enterprise PMS. It focuses on execution, accountability, and daily visibility for operators that need disciplined work without unnecessary weight.
Front desk continuity
Reservation status, guest records, billing context, and check-in flows remain connected across shifts.
Operations discipline
Cleaning tasks, staff schedules, supplies, room status, and handover notes are organized for repeated daily work.
AI with approval trails
AI-assisted drafts and actions are designed around policies, approvals, audit records, and reversible execution.
Who builds it
Built by a small team in Kyoto.
Give operating time back to hospitality.
We kept seeing properties run on a patchwork of tools and spreadsheets. Let AI draft the repetitive work and leave the judgment to people: that is what we turn into a daily tool.
About us →How we differ
The difference: the AI does the work.
Every PMS manages bookings, rooms, cleaning and billing. With StayHelm, you can hand that work to the AI Agent.
| A typical PMS | StayHelmwith an AI Agent | |
|---|---|---|
| Bookings, rooms, cleaning, billingThe PMS basics | Yes | Yes |
| Looking things upAvailability, bookings, today’s arrivals, missing guest register entries | Open the screens and search yourself | Just ask: the AI checks the PMS and answers |
| CreatingBooking drafts, repair tickets | Type it in yourself | The AI drafts it; you check it and create it |
| Changes and refundsFix a charge, cancel, refund | Staff do it by hand | The AI prepares it and runs it after you approve. Refunds need a second person’s approval |
| Each morningArrivals, stays, departures | Open the screens to check | Sent at the time you set, with missing guest register entries |
“A typical PMS” means a PMS without an AI agent. The comparison is our own.
Pricing
Simple monthly pricing, tiered by room count.
Every plan includes the full feature set and the AI agent — the only difference is room count. Onboarding fees, if any, are stated in your quotation.
Light
Up to 10 rooms
¥19,800/mo (JPY, tax incl.)
Talk about this planStandard
11–30 rooms
¥39,800/mo (JPY, tax incl.)
Talk about this planPortfolio
31+ rooms / multi-property
Custom quote
Talk about this planAll plans include: every module (bookings, rooms, cleaning, finance, channels) / AI agent / role-based permissions & audit history / Japanese, Chinese, English
Early-access pricing. Ask about annual discounts and multi-property setups.
Reading
Material for the decision.
Before you decide, see how to compare tools and how each kind of property uses StayHelm.
Buyer's guideHow to choose vacation-rental software: five decision axes and where each tool fits.Read →Vacation rentalsOperations that run without you on site: cleaning and channel inventory.Read →RyokansGuest registry, handovers and cash ledger for a small inn, on one screen.Read →Small hotelsFront desk, cleaning, billing and KPIs in a cloud PMS with approvals.Read →
FAQ
Questions we hear before onboarding.
Type a question to see the closest answers.
What kinds of properties is StayHelm for?
Designed for small and mid-sized hotels, ryokan-style properties, serviced apartments, and vacation-rental operators. Multi-property operations are supported.
Will the AI change bookings on its own?
No. Agent output starts as a draft, and important actions always require staff approval before execution. Who approved and executed what stays on record.
How long does onboarding take?
Service starts once the contract is concluded and account issuance and initial setup are complete. We walk you through the rollout when you contact us.
How is pricing decided?
Monthly subscription tiered by room count. Properties with 31+ rooms or multiple locations get a custom quote. Tax-inclusive prices, onboarding fees, and options are stated in each quotation.
Does it work on a phone?
Yes — latest browsers on PC and smartphone (Chrome, Edge, Safari, Firefox). Front desk, cleaning staff, and managers share the same live view in the cloud.
Which languages are supported?
The product and this site are available in Japanese, Chinese, and English.
Do I have to sign up if I get in touch?
No. The consultation and demo are free and come with no obligation. We look at how you run today and work out together whether StayHelm fits.
Contact
Tell us what you want the AI Agent to handle.
Submit the form and your message will be sent directly to contact@stay-helm.com.
- Freeconsultation and demo
- Onlineover screen share
- Just questionsare fine
Operating company
KANO Co., Ltd.
Kyoto, Japan / Corporate number 1130001053363 / Lodging operations management systems