Specified Commercial Transactions Act Notice
Last updated: 2026-04-26
| Seller | Fairway Ride Co., Ltd. |
|---|---|
| Corporate number | 1130001079251 |
| Registered name reading | Fairway Ride |
| Responsible person | [Responsible person name] |
| Address | 41-1 Nishikujo Hirakigacho, Minami-ku, Kyoto-shi, Kyoto, Japan |
| Telephone | [Public telephone number] |
| contact@stay-helm.com | |
| Site URL | https://stay-helm.com |
| Business | Provision of lodging operations management systems and reservation, cleaning, accounting, and AI operations support services |
| Price | Tax-inclusive prices are shown in each plan or quotation. |
| Service delivery timing | Service provision begins after the contract is concluded and the account is issued or initial setup is completed. |
| Payment method and timing | Credit card, bank transfer, invoice payment, or other methods designated by the company. Payment timing is specified in each plan, application screen, or quotation. |
| Required fees other than price | Customers are responsible for internet connection and communication fees. Bank transfer fees, onboarding support fees, and optional fees, if any, are stated in each plan or quotation. |
| Cancellation and refund policy | After service provision begins, refunds are generally not available. Contract term, renewal, cancellation conditions, and pro-rated settlement are governed by each contract or plan terms. |
| Cooling-off | This service is not subject to the cooling-off system under the Specified Commercial Transactions Act. |
| Operating environment | Latest browsers on PC or smartphone are recommended: Chrome, Edge, Safari, and Firefox. |
| Personal information handling | Personal information is handled appropriately under our privacy policy. |
| Special notes | Minors must use the service with parental consent. Displayed information may change without notice. |
Privacy Policy
Last updated: 2026-04-26
Basic policy
We collect personal information only as necessary to operate this website and the StayHelm service, and handle it appropriately under Japan's Act on the Protection of Personal Information and related laws.
Information collected
We may collect name, company name, email, telephone number, inquiry details, access logs, cookies, IP address, browser information, and operational data generated through service use.
Purposes of use
We use information to answer inquiries, send materials, process contracts, provide the service, verify identity, maintain systems, protect security, improve quality, respond to incidents, and comply with law.
Third-party provision
We do not provide personal data to third parties except where required by law, with consent, or to service providers within the necessary scope.
Security measures
We take necessary and appropriate safeguards including access control, permission management, log auditing, encrypted communications, vendor management, and staff training.
Requests for disclosure
Requests for disclosure, correction, suspension of use, deletion, and related rights over retained personal data will be handled within a reasonable scope after identity verification.
Contact
Fairway Ride Co., Ltd. privacy contact: contact@stay-helm.com
Terms / Site Policy
Last updated: 2026-04-26
Copyright
Text, images, screens, logos, designs, and other materials on this site belong to us or their lawful rights holders.
Prohibited conduct
Unauthorized access, reverse engineering, false submissions, infringement of third-party rights, and conduct contrary to law or public order are prohibited.
Disclaimer
We work to keep site information accurate, but do not guarantee completeness, freshness, or fitness for a particular purpose.
Cookies
This site may use cookies and similar technologies to save display language, analyze access, and maintain security.
Governing law and jurisdiction
This site and service are governed by Japanese law. Unless otherwise agreed by contract, courts with jurisdiction over our location have exclusive jurisdiction for the first instance.